Privacy Policy

Introduction:

Hampton Hideaways LTD is a serviced accommodation provider based in South East England, specializing in short-term stays for professionals, contractors, and families. We acquire, lease, and manage properties to offer comfortable and convenient lodging solutions.

At Hampton Hideaways LTD, we value and respect your privacy, whether you are a guest, a client of our customers, or simply visiting one of our properties. We are committed to safeguarding your personal information and ensuring compliance with this privacy policy.

This policy outlines how we collect, use, and protect information obtained through our website, digital platforms, and web-based services (referred to as our “Applications”). It also applies to any communications we send, including HTML-formatted emails. Collectively, our website, applications, and related services are referred to as our “Services.”

This policy also covers any personal information we gather or receive:

● Through email, text messages, or other electronic communications between you and Hampton Hideaways LTD.

● When you engage with our advertisements or digital platforms on third-party websites and services.

This policy does not cover information collected by:

● Any third party, including data gathered through external applications or content (such as advertisements) that may link to or be accessible from our Services.

We encourage you to review this policy carefully to understand how we collect, use, and protect your personal information across our Websites, Applications, and other sources.

Data We collect and how we gather it:

We collect two main types of information:

1. Personal Information

This refers to details that identify or can be linked to an individual. Examples include:

● Name, job title, and organization

Postal address, email, and phone number
Social media account ID

● Any other contact details used for online or offline communication

2. Other Information

This includes data that does not directly identify a person but may be linked to them when combined with other details. Examples include:

● Browser and device details

App usage data
Information collected via cookies, pixel tags, and similar technologies
General geographic location

● Demographic details and user-provided information such as interests, activities, age, gender, education, occupation, and dietary preferences.

Hampton Hideaways LTD may also gather both Personal Information and Other Information from customers and website visitors. In certain cases, we may merge Other Information with Personal Information—for example, linking a visitor’s name with their browsing activity on our website. Once combined, this data will be handled as Personal Information and protected accordingly.

How We Collect Information:

We obtain information through the following methods:

● Directly from individuals – When users voluntarily provide information through forms, bookings, inquiries, or other direct interactions.

Automatically through website and application usage – As customers interact with our platform, we collect data using technologies outlined in the section "Third-Party Advertisers and Analytics." This may include browser and device details, service usage patterns, IP addresses, and data gathered through cookies, web beacons, and similar tracking tools.

● From third-party sources – We may receive information from public databases, marketing partners, or social media platforms. For instance, if a visitor links their social media account to our website, certain profile details, including their own or their friends' publicly shared information, may be accessible to us.

How We Use Your Information:

We value your privacy and will never sell your Personal Information to third parties.

We may use the information we collect or receive, including Personal Information, for the following purposes:

● To deliver and manage our Services – Ensuring our platform functions smoothly and providing access to its features.

For research and analysis – Understanding user engagement with our products and services to improve the overall experience.
For business operations – Conducting audits, monitoring for fraud, analyzing data, developing new offerings, enhancing existing services, and evaluating marketing effectiveness.
For specific purposes disclosed at the time of collection – Ensure transparency in how we use your data.

● To fulfil the reason you provided the information or with your consent – Using data as intended by the user or with explicit permission.

Disclosure of Your Information:

We may share aggregated, non-identifiable data about our users without restrictions. This information does not include any personally identifiable details.

Cookies and Similar Technologies:

We collect data about website visitors and their online interactions over time, including activity across our website, third-party sites, and other digital services.

As users browse and engage with our Websites and Applications, we may employ automated data collection technologies to gather details about devices, browsing behaviour, and usage patterns.

Accessing and Updating Your Information:

You have the right to request access, modification, or deletion of your personal data by emailing us at contact@hamptonhideaways.com. We will make every effort to fulfil your request promptly. However, we may be unable to accommodate changes if they conflict with legal requirements or result in incorrect information.

Data Security:

We implement reasonable organizational, technical, and administrative measures to safeguard personal information. However, no system can guarantee absolute security. If you suspect any compromise to your data (such as unauthorized access to an account), please contact us immediately.

Data Retention:

We retain personal information only as long as necessary to meet the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Updates to This Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Changes will take effect once the revised policy is published on our website or services. Continued use of our services after updates means you accept the revised policy.